Lanesboro Area Chamber of Commerce
LACC Tourism Ambassador Program
A large portion of the Lanesboro Area economy is generated from people visiting the area. The Lanesboro Visitor Center is a key support and information touchpoint for thousands of tourists seeking to explore Bluff Country each year. In-person visits, phone calls, web info — the Center is a one-stop-shop dispensing vital information about where to eat, sleep, shop and play.
Volunteers, known as Tourism Ambassadors, working alongside the Lanesboro Chamber Staff, are the integral part of the operation, welcoming and assisting visitors for the past 25 years.
If you love Lanesboro and want to share your knowledge and enthusiasm with our visitors, this is the opportunity for you. As a Lanesboro Tourism Ambassador, you will meet and greet visitors and provide details on area activities, destinations, events and other information of interest.
Helpful Traits: Patience, friendly attitude, enthusiasm; clear, pleasant speaking voice; communication and active listening skills; ability to represent Lanesboro Area Chamber of Commerce & Visitor Center and the City of Lanesboro in a professional and positive manner; ability to work with diverse groups; flexibility.
SEASONAL (May - October) 2-hour shifts (11am - 1pm and 1pm - 3pm;)
Greet, welcome, answer questions, and provide information to visitors in person and on the phone;
Interact with the visitors in a professional, friendly and informative manner; Actively seek information when answers are not readily available, including utilizing the internet, making phone calls, or asking other staff;
Become knowledgeable about Lanesboro and the Area including its history, projects, programs, dining, lodging, shopping, outdoor recreation, museums, entertainment, art exhibits, landmarks, natural resources, the location of restrooms and other relevant information;
assist visitors to use the touch-screen computer kiosk;
invite to sign guestbook;
refer to the business information in the literature racks;
Maintain an accurate count of daily visitors;
Restock brochures and maps at check-in and check-out and as needed;
Phone inquiries: answer questions or take messages;
Minimum of two 2-hour shifts/month during peak season (May-October; including weekdays, weekends and holidays)
Positively represent the Chamber and City of Lanesboro;
Comfortable standing, walking as well as sitting for the entire shift;
Comfortable interacting with people with a friendly, enthusiastic approach;
Taking initiative to familiarize yourself with printed literature including maps, guides, brochures, etc.;
Willingness to wear LACC Volunteer attire, including vest, nametag and clicker;
PERKS, BENEFITS & RECOGNITION:
Have fun meeting people from around the U.S. and the world;
Serve your community;
Enjoy free parking permit;
Become eligible to attend trips to local attractions and events as part of your continuing education;